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Terms & Conditions

We at SHIFT-BM (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you visit and interact with this website (the “Site”). By using the Site, you consent to the practices described here.

1. Information We Collect

We may collect the following categories of personal data:

Contact information: name, email address, phone number (when you submit a form or request support)

Usage data: IP address, browser type, operating system, pages visited, time spent, referring/exit pages, dates and times

Cookies and tracking technologies: cookies, web beacons, embedded scripts, local storage

Communications data: messages, feedback, and support inquiries

Transactional data: payment records, billing data, and purchase history (if applicable)

2. How We Use Your Data

We use your personal data for the following purposes:

To provide, operate, and maintain the Site

To fulfill your requests (e.g. respond to contact forms, deliver products or services)

To process payments (if applicable)

To communicate with you (e.g. updates, newsletters, customer service)

To analyze usage and improve the Site (analytics, testing, optimization)

To detect, prevent, and address technical issues, fraud, or misuse

To comply with applicable legal obligations

The lawful bases for processing your data include:

Your consent (where required)

Performance of a contract or pre-contractual requests

Legitimate interests (e.g. improving services and security)

Compliance with legal obligations

3. Cookies & Tracking

We and our service providers use cookies and similar tracking technologies to enhance your browsing experience, provide features, and collect analytics data. You may accept or reject non-essential cookies through the cookie banner or your browser settings. Essential cookies required for proper website operation cannot be disabled.

4. Sharing Your Data

We may share your data with:

Service providers (e.g. hosting, analytics, email delivery, payment processing)

Business partners and affiliates who support our operations

Regulatory or law enforcement authorities where legally required

Professional advisors (e.g. auditors, legal consultants)

All third parties that process your personal data on our behalf are required to follow strict confidentiality and data-protection standards in compliance with applicable laws.

5. International Data Transfers

If your personal data is transferred outside your country or the European Economic Area (EEA), we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements. Once data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

You have the following rights under data protection laws:

Right to access your personal data

Right to rectification of inaccurate or incomplete data

Right to erasure (“right to be forgotten”) in certain circumstances

Right to restriction or objection to processing

Right to data portability

Right to withdraw consent at any time (if processing is based on consent)

Right to lodge a complaint with a data protection authority

If you wish to exercise any of these rights, please contact us at the email address below.

8. Security

We implement reasonable technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no online system is completely secure.

9. Children

This website is not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have done so inadvertently, please contact us and we will delete such data promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes are published constitutes acceptance of those changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@shift-bm.com

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